Refund policy
Welcome to our store! By using our website or placing an order, you agree to the following terms and policies.
1. Orders
Please make sure your name, phone number, email address, and shipping address are correct before placing your order. Orders are processed after successful payment confirmation.
2. Payments
We accept the payment methods available at checkout. Your order will be processed once the payment is successfully confirmed.
3. Shipping & Delivery
Orders are processed and shipped within the estimated time mentioned on our website. Delivery times may vary depending on your location, courier delays, weather conditions, or other circumstances beyond our control.
4. Returns & Exchanges
We accept returns and exchanges according to our Return & Refund Policy. Products must meet the eligibility requirements mentioned in that policy.
5. Damaged, Defective or Wrong Products
Please inspect your order when you receive it. If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order number and clear photos/videos so we can assist you.
6. Product Information
We make every effort to display accurate product images, colors, sizes, and descriptions. However, slight differences may occur due to screen settings, lighting, or manufacturing variations.
7. Order Cancellation
Cancellation requests must be made before your order enters processing or production. Once production or shipping has started, cancellation may not be possible.
8. Privacy
Your personal information is handled according to our Privacy Policy. We use your information only as necessary to process and fulfill your orders and provide our services.
9. Policy Updates
We may update our terms and policies from time to time. Any changes will be posted on this website.
10. Contact Us
For questions regarding your order or these policies, please contact us using the contact details provided on our website.
By using our website or placing an order, you agree to that
We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sahutamraj388@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sahutamraj388@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 7 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sahutamraj388@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sahutamraj388@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sahutamraj388@gmail.com.
business days have passed since we’ve approved your return, please contact us at sahutamraj388@gmail.com.
ese Terms & Policies.